The Garden's Snow Viewing Lantern nestled near Heavenly Falls.

As you arrive

  • Masks are required in all indoor spaces, regardless of vaccination status. Please maintain 6′ social distance while navigating narrow spaces and use a mask when social distancing isn't an option.
  • We are open 6 days per week: Wednesday – Monday (closed Tuesdays)
  • Please note that we are closed on the following dates  (in addition to our regular Tuesday closures) : 12/22, 12/23, 12/24, 12/25
  • Limited number of timed entry tickets available every 30-minutes during public hours to help reduce capacity.
    • Purchase your tickets online prior to your visit at tickets.japanesegarden.org
    • Tickets are non-refundable. To request a ticket exchange, click here . Tickets can only be exchanged up to 24 hours prior to the original date and time (no day-of exchanges).
    • Member Hours do not require reservations (8:00am-10:00am everyday, except when the Garden is closed)
  • At this time, we are not able to accommodate groups or families larger than 15 people. We apologize for this inconvenience.
  • To reduce exposure to staff who operate the shuttles, at this time, shuttles are only available upon request for those who are covered by the ADA (Americans with Disabilities Act). Per CDC guidelines, face coverings are required on the shuttle.
  • Download the Parking Kitty App to make paying for parking touchless (and so easy!).

Once inside the gate

  • The Gift Shop is open from 9:30am – 3:30pm.
  • The Umami Café is openwith limited capacity and seating indoors and outdoors. Hours are 9am-3:30pm. Reservations are required.
  • The Jordan Schnitzer Japanese Arts Learning Center and Fukuta Concierge Desk are temporarily closed due to necessary repairs.
  • Hand sanitizer stations with touchless dispensers are placed throughout the Cultural Village.

Inside the Garden

  • The Natural Garden is routed one way, as it has narrower paths; in all other areas of the Garden, visitors will be free to wander and choose their own direction as in pre-pandemic times.
  • There are benches for sitting, reflecting, and restoring your spirit!

Additional safety measures

  • All staff have been fully vaccinated as of June 18, 2021.
  • Plexiglass barriers have been installed in positions with more direct interaction with guest (e.g. admissions)

Most importantly, we are here to answer questions, help you navigate, and have a tranquil experience in the beauty of nature.

PURCHASE TICKETS

A misty summer view of the Flat Garden. Photo by Tony Small

Re-Opening FAQs

What are some of the increased safety measures Portland Japanese Garden is taking in light of reopening?

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How long can I stay?

We welcome you to stay for as long as you wish.

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Do members need to make reservations before they visit?

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Can I make a reservation and purchase tickets over the phone?

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What if I'm running late for my reservat ion ?

If you are running late for your reservation, please give us a call at (503) 223-1321.

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Do I need to print my pre-purchased ticket or can I show it on my phone?

We will accept both printed and digital forms of tickets. You can skip the line and come straight to the ticket podium to check in.

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Can I leave and come back into the Garden using my ticket? Is my ticket good for all day?

Yes, absolutely. However, with our new timed entry process, once you exit the Garden, you may need to wait in line again to enter.

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 Will there be shuttles?

Yes; however, to help reduce exposure for staff who operate the vehicles, our shuttles are only available upon request for those who are covered by the ADA (Americans with Disabilities Act). Face coverings are required on the shuttle. Thank you for your understanding.

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Is the Explore Washington Park Free Shuttle running?

Yes! The Explore Washington Park Free Shuttle is in service. For more information on the shuttle, see here.

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How do I pay for parking?

We recommend downloading the Parking Kitty  app, which will make parking touchless! Portland Japanese Garden's zone is 400. Don't forget to check the number of the spot you are parked in , as you will need that information to pay for your parking.

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If I use a wheelchair/walker, do I need to follow the one-way path? (Accessibility)

Read more about accessibility and strollers, here.

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When will Portland Japanese Garden host events and workshops again?

We are slowly bringing back modified versions of our cultural performances, festivals, and programs. We'll share these updates in our weekly email.

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Closure Impacts to Memberships

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